{"id":370,"date":"2025-08-20T12:40:09","date_gmt":"2025-08-20T09:40:09","guid":{"rendered":"https:\/\/rodoshukuk.com\/makalelerimiz\/?p=370"},"modified":"2025-08-20T15:32:49","modified_gmt":"2025-08-20T12:32:49","slug":"egitim-sirketlerinin-vermedikleri-hizmete-karsi-sikayet-2025","status":"publish","type":"post","link":"https:\/\/rodoshukuk.com\/makalelerimiz\/egitim-sirketlerinin-vermedikleri-hizmete-karsi-sikayet-2025\/","title":{"rendered":"E\u011fitim \u015eirketlerinin Vermedikleri Hizmete Kar\u015f\u0131 \u015eikayet &#8211; 2025"},"content":{"rendered":"<p class=\"p1\"><span class=\"s1\"><div id=\"ez-toc-container\" class=\"ez-toc-v2_0_39 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\">Makale Ba\u015fl\u0131klar\u0131<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" area-label=\"ez-toc-toggle-icon-1\"><label for=\"item-69e4e366ee628\" aria-label=\"Table of Content\"><span style=\"display: flex;align-items: center;width: 35px;height: 30px;justify-content: center;direction:ltr;\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/label><input type=\"checkbox\" id=\"item-69e4e366ee628\"><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/rodoshukuk.com\/makalelerimiz\/egitim-sirketlerinin-vermedikleri-hizmete-karsi-sikayet-2025\/#Tuketici_Hukukunda_Alinmayan_Hizmet\" title=\"T\u00fcketici Hukukunda Al\u0131nmayan Hizmet\">T\u00fcketici Hukukunda Al\u0131nmayan Hizmet<\/a><ul class='ez-toc-list-level-3'><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/rodoshukuk.com\/makalelerimiz\/egitim-sirketlerinin-vermedikleri-hizmete-karsi-sikayet-2025\/#Egitim_Sirketlerinden_Alinmayan_Hizmette_Icra_Takibi_ve_Menfi_Tespit_Davasi\" title=\"E\u011fitim \u015eirketlerinden Al\u0131nmayan Hizmette \u0130cra Takibi ve Menfi Tespit Davas\u0131\">E\u011fitim \u015eirketlerinden Al\u0131nmayan Hizmette \u0130cra Takibi ve Menfi Tespit Davas\u0131<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/rodoshukuk.com\/makalelerimiz\/egitim-sirketlerinin-vermedikleri-hizmete-karsi-sikayet-2025\/#1_Alinmayan_hizmet_ne_demek_TKHKdaki_karsiligi_ve_secimlik_haklar\" title=\"1) \u201cAl\u0131nmayan hizmet\u201d ne demek? TKHK\u2019daki kar\u015f\u0131l\u0131\u011f\u0131 ve se\u00e7imlik haklar\">1) \u201cAl\u0131nmayan hizmet\u201d ne demek? TKHK\u2019daki kar\u015f\u0131l\u0131\u011f\u0131 ve se\u00e7imlik haklar<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/rodoshukuk.com\/makalelerimiz\/egitim-sirketlerinin-vermedikleri-hizmete-karsi-sikayet-2025\/#2_Mesafeli_sozlesmelerde_cayma_hakki_ve_istisnalar\" title=\"2) Mesafeli s\u00f6zle\u015fmelerde cayma hakk\u0131 ve istisnalar\">2) Mesafeli s\u00f6zle\u015fmelerde cayma hakk\u0131 ve istisnalar<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/rodoshukuk.com\/makalelerimiz\/egitim-sirketlerinin-vermedikleri-hizmete-karsi-sikayet-2025\/#3_MEBe_tabi_ozel_okulkurslarda_iade_kurallari\" title=\"3) MEB\u2019e tabi \u00f6zel okul\/kurslarda iade kurallar\u0131\">3) MEB\u2019e tabi \u00f6zel okul\/kurslarda iade kurallar\u0131<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/rodoshukuk.com\/makalelerimiz\/egitim-sirketlerinin-vermedikleri-hizmete-karsi-sikayet-2025\/#4_Egitim_sirketinden_alinmayan_hizmette_icra_takibi_acilabilir_mi\" title=\"4) E\u011fitim \u015firketinden al\u0131nmayan hizmette icra takibi a\u00e7\u0131labilir mi?\">4) E\u011fitim \u015firketinden al\u0131nmayan hizmette icra takibi a\u00e7\u0131labilir mi?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/rodoshukuk.com\/makalelerimiz\/egitim-sirketlerinin-vermedikleri-hizmete-karsi-sikayet-2025\/#5_Haksiz_takibe_karsi_Menfi_Tespit_Davasi\" title=\"5) Haks\u0131z takibe kar\u015f\u0131 Menfi Tespit Davas\u0131\">5) Haks\u0131z takibe kar\u015f\u0131 Menfi Tespit Davas\u0131<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/rodoshukuk.com\/makalelerimiz\/egitim-sirketlerinin-vermedikleri-hizmete-karsi-sikayet-2025\/#6_Yol_Haritasi\" title=\"6) Yol Haritas\u0131\">6) Yol Haritas\u0131<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/rodoshukuk.com\/makalelerimiz\/egitim-sirketlerinin-vermedikleri-hizmete-karsi-sikayet-2025\/#Sonuc\" title=\"Sonu\u00e7\">Sonu\u00e7<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<\/span><\/p>\n<h2 class=\"p1\"><span class=\"ez-toc-section\" id=\"Tuketici_Hukukunda_Alinmayan_Hizmet\"><\/span><span class=\"s1\">T\u00fcketici Hukukunda Al\u0131nmayan Hizmet<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<h3 class=\"p1\"><span class=\"ez-toc-section\" id=\"Egitim_Sirketlerinden_Alinmayan_Hizmette_Icra_Takibi_ve_Menfi_Tespit_Davasi\"><\/span><span class=\"s1\">E\u011fitim \u015eirketlerinden Al\u0131nmayan Hizmette \u0130cra Takibi ve Menfi Tespit Davas\u0131<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p class=\"p2\">T\u00fcketici hukukunda en \u00e7ok kar\u015f\u0131la\u015f\u0131lan sorunlardan biri, bedeli \u00f6denen bir hizmetin hi\u00e7 verilmemesi veya eksik verilmesidir. \u00d6zellikle e\u011fitim sekt\u00f6r\u00fcnde \u2014 kurslar, \u00f6zel okullar ve online e\u011fitim \u015firketlerinde \u2014 bu t\u00fcr uyu\u015fmazl\u0131klar s\u0131k\u00e7a g\u00fcndeme gelmektedir. Peki al\u0131nmayan hizmette t\u00fcketicinin haklar\u0131 nelerdir? E\u011fitim \u015firketi icra takibi ba\u015flatabilir mi? Haks\u0131z takibe kar\u015f\u0131 menfi tespit davas\u0131 a\u00e7\u0131labilir mi? Bu yaz\u0131da t\u00fcm bu sorulara, g\u00fcncel mevzuat ve yarg\u0131 uygulamalar\u0131 \u0131\u015f\u0131\u011f\u0131nda cevap verece\u011fiz.<\/p>\n<hr \/>\n<p class=\"p4\">\u201cAl\u0131nmayan hizmet\u201d, 6502 say\u0131l\u0131 TKHK\u2019da \u201cay\u0131pl\u0131 hizmet\u201d ba\u015fl\u0131\u011f\u0131n\u0131n konusudur; hi\u00e7 ifa edilmeyen\/eksik ifa edilen e\u011fitim hizmetlerinde t\u00fcketicinin s\u00f6zle\u015fmeden d\u00f6nme, bedel iadesi, bedelden indirim gibi se\u00e7imlik haklar\u0131 vard\u0131r.<\/p>\n<p class=\"p4\">Mesafeli s\u00f6zle\u015fmelerde genel olarak 14 g\u00fcnl\u00fck cayma hakk\u0131 vard\u0131r; ancak hizmet, t\u00fcketicinin a\u00e7\u0131k onay\u0131yla 14 g\u00fcn dolmadan ifaya ba\u015flanm\u0131\u015fsa veya \u201celektronik ortamda an\u0131nda ifa edilen\u201d nitelikteyse cayma hakk\u0131 istisnalar\u0131 devreye girer.<\/p>\n<p class=\"p4\">MEB\u2019e tabi okullar\/\u00f6zel kurslar i\u00e7in \u00d6zel \u00d6\u011fretim Kurumlar\u0131 Y\u00f6netmeli\u011fi a\u00e7\u0131k iade kurallar\u0131 koyar. E\u011fitim \u015firketleri ilams\u0131z icra ba\u015flatabilir; t\u00fcketiciye 7 g\u00fcn i\u00e7inde itiraz imk\u00e2n\u0131 vard\u0131r.<\/p>\n<p class=\"p4\">Haks\u0131z takibe kar\u015f\u0131 menfi tespit davas\u0131 a\u00e7\u0131labilir; takipten \u00f6nce a\u00e7\u0131l\u0131rsa %15\u2019ten az olmamak \u00fczere teminatla takip durdurulabilir; takipten sonra a\u00e7\u0131l\u0131rsa takip durmaz fakat icra veznesindeki paran\u0131n alacakl\u0131ya \u00f6denmemesi y\u00f6n\u00fcnde s\u0131n\u0131rl\u0131 tedbir al\u0131nabilir. K\u00f6t\u00fc niyetli alacakl\u0131ya en az %20 tazminat h\u00fckmedilebilir.<\/p>\n<p class=\"p2\">2025\u2019te T\u00fcketici Hakem Heyeti ba\u015fvuru s\u0131n\u0131r\u0131 149.000 TL\u2019dir. Bu tutar\u0131n alt\u0131ndaki uyu\u015fmazl\u0131klarda \u00f6nce hakem heyetine gitmek gerekir; \u00fczerindekiler t\u00fcketici mahkemesinde (\u00e7o\u011fu dosyada dava \u015fart\u0131 arabuluculuk var).<\/p>\n<hr \/>\n<h3 class=\"p3\"><span class=\"ez-toc-section\" id=\"1_Alinmayan_hizmet_ne_demek_TKHKdaki_karsiligi_ve_secimlik_haklar\"><\/span><b>1) \u201cAl\u0131nmayan hizmet\u201d ne demek? TKHK\u2019daki kar\u015f\u0131l\u0131\u011f\u0131 ve se\u00e7imlik haklar<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p class=\"p4\">6502 say\u0131l\u0131 TKHK, ay\u0131pl\u0131 hizmeti sa\u011flay\u0131c\u0131n\u0131n hizmeti hi\u00e7 veya gere\u011fi gibi ifa etmemesi olarak tan\u0131mlar. E\u011fitim \u015firketinin hi\u00e7 ders yapmamas\u0131, vaat etti\u011fi m\u00fcfredat\u0131\/saati vermemesi veya ciddi kalite d\u00fc\u015f\u00fckl\u00fc\u011f\u00fc bu kapsama girer.<\/p>\n<p class=\"p2\">Bu durumda t\u00fcketici, hizmetin yeniden g\u00f6r\u00fclmesi, \u00fccretsiz onar\u0131m (varsa), ay\u0131p oran\u0131nda bedelden indirim ya da s\u00f6zle\u015fmeden d\u00f6nme haklar\u0131ndan birini se\u00e7ebilir. Sa\u011flay\u0131c\u0131, se\u00e7ilen talebi yerine getirmekle y\u00fck\u00fcml\u00fcd\u00fcr ve masraflar sa\u011flay\u0131c\u0131ya aittir.<\/p>\n<p>&nbsp;<\/p>\n<h3 class=\"p3\"><span class=\"ez-toc-section\" id=\"2_Mesafeli_sozlesmelerde_cayma_hakki_ve_istisnalar\"><\/span><b>2) Mesafeli s\u00f6zle\u015fmelerde cayma hakk\u0131 ve istisnalar<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p class=\"p4\">Online sipari\u015f\/\u00f6deme ile kurulan kurs, sertifika program\u0131 veya uzaktan e\u011fitim s\u00f6zle\u015fmeleri mesafeli s\u00f6zle\u015fme say\u0131l\u0131r.<\/p>\n<p class=\"p4\">Genel kural; t\u00fcketicinin 14 g\u00fcn i\u00e7inde herhangi bir gerek\u00e7e g\u00f6stermeden cayma hakk\u0131 oldu\u011fudur.<\/p>\n<p class=\"p2\">Ancak elektronik ortamda an\u0131nda ifa edilen hizmetler ve cayma s\u00fcresi dolmadan t\u00fcketicinin a\u00e7\u0131k onay\u0131yla ifas\u0131na ba\u015flanan hizmetler i\u00e7in cayma hakk\u0131 kullan\u0131lamaz.<\/p>\n<p>&nbsp;<\/p>\n<h3 class=\"p3\"><span class=\"ez-toc-section\" id=\"3_MEBe_tabi_ozel_okulkurslarda_iade_kurallari\"><\/span><b>3) MEB\u2019e tabi \u00f6zel okul\/kurslarda iade kurallar\u0131<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p class=\"p4\">5580 say\u0131l\u0131 Kanun kapsam\u0131ndaki kurumlarda \u00d6zel \u00d6\u011fretim Kurumlar\u0131 Y\u00f6netmeli\u011fi iade ve kesinti kurallar\u0131n\u0131 belirler:<\/p>\n<ul class=\"ul1\">\n<li class=\"li4\">\u00d6\u011fretim y\u0131l\u0131\/d\u00f6nem ba\u015flamadan ayr\u0131lanlara: y\u0131ll\u0131k\/ders saati \u00fccretinin %10\u2019u sakl\u0131, kalan %90 iade edilir.<\/li>\n<li class=\"li4\">Ba\u015flad\u0131ktan sonra ayr\u0131lanlara: %10 + fiilen g\u00f6r\u00fclen g\u00fcn\/saat kar\u015f\u0131l\u0131\u011f\u0131 kesilir; kalan iade edilir.<\/li>\n<\/ul>\n<p class=\"p2\">Bu kurallar, s\u00f6zle\u015fmeden \u00fcst\u00fcn ba\u011flay\u0131c\u0131 idari d\u00fczenlemelerdir.<\/p>\n<p>&nbsp;<\/p>\n<h3 class=\"p3\"><span class=\"ez-toc-section\" id=\"4_Egitim_sirketinden_alinmayan_hizmette_icra_takibi_acilabilir_mi\"><\/span><b>4) E\u011fitim \u015firketinden al\u0131nmayan hizmette icra takibi a\u00e7\u0131labilir mi?<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p class=\"p4\">Evet. Hizmet sa\u011flay\u0131c\u0131, bedelin \u00f6denmedi\u011fini ileri s\u00fcrerek genel haciz yolu ile ilams\u0131z icra ba\u015flatabilir.<\/p>\n<p class=\"p4\">Bu durumda t\u00fcketiciye \u00f6deme emri tebli\u011f edilir ve 7 g\u00fcn i\u00e7inde borca, faize veya yetkiye itiraz yap\u0131labilir.<\/p>\n<p class=\"p2\">S\u00fcresinde itiraz edilirse takip durur. T\u00fcketici i\u015flemlerinde yetki meselesi \u00f6nemlidir; t\u00fcketicinin ikametgah\u0131 yetkilidir.<\/p>\n<p>&nbsp;<\/p>\n<h3 class=\"p3\"><span class=\"ez-toc-section\" id=\"5_Haksiz_takibe_karsi_Menfi_Tespit_Davasi\"><\/span><b>5) Haks\u0131z takibe kar\u015f\u0131 Menfi Tespit Davas\u0131<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p class=\"p4\">Menfi tespit davas\u0131, bor\u00e7lu olunmad\u0131\u011f\u0131n\u0131n tespiti i\u00e7in a\u00e7\u0131l\u0131r. E\u011fitim \u015firketinin iddia etti\u011fi bor\u00e7 do\u011fmam\u0131\u015fsa t\u00fcketici bu davayla bor\u00e7suzlu\u011funu tespit ettirebilir.<\/p>\n<ul class=\"ul1\">\n<li class=\"li4\">Takipten \u00f6nce a\u00e7\u0131l\u0131rsa: %15 teminat kar\u015f\u0131l\u0131\u011f\u0131nda takibin durdurulmas\u0131 m\u00fcmk\u00fcnd\u00fcr.<\/li>\n<li class=\"li4\">Takip ba\u015flad\u0131ktan sonra a\u00e7\u0131l\u0131rsa: Takip durmaz; ancak %15 teminatla icra veznesine giren paran\u0131n alacakl\u0131ya \u00f6denmemesi y\u00f6n\u00fcnde tedbir al\u0131nabilir.<\/li>\n<\/ul>\n<p class=\"p2\">Dava sonunda t\u00fcketici hakl\u0131 \u00e7\u0131karsa k\u00f6t\u00fc niyetli alacakl\u0131ya en az %20 tazminat h\u00fckmedilir.<\/p>\n<p>&nbsp;<\/p>\n<h3 class=\"p3\"><span class=\"ez-toc-section\" id=\"6_Yol_Haritasi\"><\/span><b>6) Yol Haritas\u0131<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p class=\"p4\">1) Belgeleri toplay\u0131n (s\u00f6zle\u015fme, \u00f6deme dekontu, yaz\u0131\u015fmalar).<\/p>\n<p class=\"p4\">2) \u0130htar g\u00f6nderin.<\/p>\n<p class=\"p4\">3) Mesafeli s\u00f6zle\u015fmeyse 14 g\u00fcnl\u00fck s\u00fcre ve istisnalar\u0131 kontrol edin.<\/p>\n<p class=\"p4\">4) MEB\u2019e tabi kurumsa %10 kesinti + kullan\u0131lan g\u00fcn\/saat hesab\u0131na g\u00f6re iade isteyin.<\/p>\n<p class=\"p4\">5) \u0130cra takibi gelirse 7 g\u00fcn i\u00e7inde itiraz edin.<\/p>\n<p class=\"p4\">6) Uyu\u015fmazl\u0131k 149.000 TL alt\u0131ndaysa T\u00fcketici Hakem Heyeti, \u00fcst\u00fcndeyse t\u00fcketici mahkemesi + arabuluculuk yolunu izleyin.<\/p>\n<p class=\"p2\">7) Menfi tespit davas\u0131 stratejisini duruma g\u00f6re belirleyin.<\/p>\n<p>&nbsp;<\/p>\n<h3 class=\"p3\"><span class=\"ez-toc-section\" id=\"Sonuc\"><\/span><b>Sonu\u00e7<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p class=\"p5\">E\u011fitim hizmetlerinde al\u0131nmayan hizmete ili\u015fkin uyu\u015fmazl\u0131klar, t\u00fcketici hukukunun en canl\u0131 alanlar\u0131ndan biridir. T\u00fcketiciler, hizmetin ifa edilmemesi halinde TKHK\u2019daki se\u00e7imlik haklar\u0131n\u0131 kullanabilir, cayma hakk\u0131 ve iade kurallar\u0131ndan yararlanabilirler. \u0130cra takibiyle kar\u015f\u0131la\u015f\u0131ld\u0131\u011f\u0131nda ise 7 g\u00fcn i\u00e7inde itiraz etmek b\u00fcy\u00fck \u00f6nem ta\u015f\u0131r. Haks\u0131z takiplerde menfi tespit davas\u0131 a\u00e7\u0131larak bor\u00e7suzluk ispat edilebilir ve k\u00f6t\u00fc niyetli alacakl\u0131dan tazminat talep edilebilir. Sonu\u00e7 olarak, do\u011fru zamanda do\u011fru hukuki yollara ba\u015fvurmak t\u00fcketicinin en \u00f6nemli g\u00fcvencesidir.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>T\u00fcketici Hukukunda Al\u0131nmayan Hizmet E\u011fitim \u015eirketlerinden Al\u0131nmayan Hizmette \u0130cra Takibi ve Menfi Tespit Davas\u0131 T\u00fcketici hukukunda en \u00e7ok kar\u015f\u0131la\u015f\u0131lan sorunlardan biri, bedeli \u00f6denen bir hizmetin hi\u00e7 verilmemesi veya eksik verilmesidir. \u00d6zellikle e\u011fitim sekt\u00f6r\u00fcnde \u2014 kurslar, \u00f6zel okullar ve online e\u011fitim \u015firketlerinde \u2014 bu t\u00fcr uyu\u015fmazl\u0131klar s\u0131k\u00e7a g\u00fcndeme gelmektedir. Peki al\u0131nmayan hizmette t\u00fcketicinin haklar\u0131 nelerdir? E\u011fitim \u015firketi icra takibi ba\u015flatabilir mi? Haks\u0131z takibe kar\u015f\u0131 menfi tespit davas\u0131 a\u00e7\u0131labilir mi? Bu yaz\u0131da t\u00fcm bu sorulara, g\u00fcncel mevzuat ve yarg\u0131 uygulamalar\u0131 \u0131\u015f\u0131\u011f\u0131nda cevap verece\u011fiz. \u201cAl\u0131nmayan hizmet\u201d, 6502 say\u0131l\u0131 TKHK\u2019da \u201cay\u0131pl\u0131 hizmet\u201d ba\u015fl\u0131\u011f\u0131n\u0131n konusudur; hi\u00e7 ifa edilmeyen\/eksik ifa edilen e\u011fitim hizmetlerinde t\u00fcketicinin s\u00f6zle\u015fmeden d\u00f6nme, bedel iadesi, bedelden indirim gibi se\u00e7imlik haklar\u0131 vard\u0131r. Mesafeli s\u00f6zle\u015fmelerde genel olarak 14 g\u00fcnl\u00fck cayma hakk\u0131 vard\u0131r; ancak hizmet, t\u00fcketicinin a\u00e7\u0131k onay\u0131yla 14 g\u00fcn dolmadan ifaya ba\u015flanm\u0131\u015fsa veya \u201celektronik ortamda an\u0131nda ifa edilen\u201d nitelikteyse cayma hakk\u0131 istisnalar\u0131 devreye girer. MEB\u2019e tabi okullar\/\u00f6zel kurslar i\u00e7in \u00d6zel \u00d6\u011fretim Kurumlar\u0131 Y\u00f6netmeli\u011fi a\u00e7\u0131k iade kurallar\u0131 koyar. E\u011fitim \u015firketleri ilams\u0131z icra ba\u015flatabilir; t\u00fcketiciye 7 g\u00fcn i\u00e7inde itiraz imk\u00e2n\u0131 vard\u0131r. Haks\u0131z takibe kar\u015f\u0131 menfi tespit davas\u0131 a\u00e7\u0131labilir; takipten \u00f6nce a\u00e7\u0131l\u0131rsa %15\u2019ten az olmamak \u00fczere teminatla takip durdurulabilir; takipten sonra a\u00e7\u0131l\u0131rsa takip durmaz fakat icra veznesindeki paran\u0131n alacakl\u0131ya \u00f6denmemesi y\u00f6n\u00fcnde s\u0131n\u0131rl\u0131 tedbir al\u0131nabilir. K\u00f6t\u00fc niyetli alacakl\u0131ya en&#8230;<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[19,1],"tags":[],"class_list":["post-370","post","type-post","status-publish","format-standard","hentry","category-tuketici-hukuku","category-tum-yazilar"],"_links":{"self":[{"href":"https:\/\/rodoshukuk.com\/makalelerimiz\/wp-json\/wp\/v2\/posts\/370","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/rodoshukuk.com\/makalelerimiz\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/rodoshukuk.com\/makalelerimiz\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/rodoshukuk.com\/makalelerimiz\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/rodoshukuk.com\/makalelerimiz\/wp-json\/wp\/v2\/comments?post=370"}],"version-history":[{"count":0,"href":"https:\/\/rodoshukuk.com\/makalelerimiz\/wp-json\/wp\/v2\/posts\/370\/revisions"}],"wp:attachment":[{"href":"https:\/\/rodoshukuk.com\/makalelerimiz\/wp-json\/wp\/v2\/media?parent=370"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/rodoshukuk.com\/makalelerimiz\/wp-json\/wp\/v2\/categories?post=370"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/rodoshukuk.com\/makalelerimiz\/wp-json\/wp\/v2\/tags?post=370"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}